Refund policy

Thank you for shopping with us, if you are not happy with your purchase, we are here to help.

 

Damages and issues

Orders may be returned within seven (7) days of the delivery for a refund. When returning items, include proof of purchase. Returns will be processed within 2-4 working days. Pleass note that once your order has been handed to the courier services, handling will be out of our control. However, we will ensure that packaging withstands any sort of mishandling to minimise or eliminate damage.

Shipping Costs

You are responsible for all return shipping costs.

 

Contact Us

If you have any questions, please contact +27 70 434 4565 or email us at info@iqhomefragrances.co.za